![]() ![]() Navigation bar issues The navigation bar can't dissapear on Tubecast but it works with other apps, why ? Microsoft "forgot" to implement its feature for Silverlight 8.0 apps (Tubecast is an "old" app based on Silverlight 8.0). It will be done on a next release, we really can't provide date ! No we can't for the moment (Microsoft forces us to rewrite the app to use their new API, it"s a very long work we can't afford at the moment)Ĭan you add the PLAYLIST SUPPORT (and watch later and history) ? SD CARD support and PLAYLISTS (watch later, history etc.) Can you support SD CARDS for downloading in Windows Phone ? ![]() There is no difference, PRO version has been done because Tubecast works also for Windows Phone 7, and this platform don't have InApp Purchases, so these users can only buy the app through the PRO version. PRO Version What is the difference between the FREE and the PRO version ? Version for Windows Phone, click on the "Try" button, not the "buy" (because you don't have to buy it again). One last thing, if you paid a Premium + (and plus) for the PRO version for Windows 8, when you download the PRO If you bought the PRO version on Windows Phone, If you bought the second (or plus) offer "Premium +" or plus >=3$, you don't have to rebuy the appīe sure to download the equivalent app you bought on Windows Phone. If you bought the first offer "Premium" $2, you have to rebuy for each platform, even in the PRO version. Windows 8 and Windows Phone purchases I already bought Tubecast for Windows Phone or Windows 8, do I have to rebuy it for the other platform ? Sorry we don't fix anything due to BETA version, use BETA as your own risk, we recommand you to wait for the releases ! I have an issue on Windows 10 (Phone) BETA version, HELP ! Well, as it's recommanded, use Win10 as a secondary OS. We really can't make it better (Microsoft servers are "supposed" to synchronize purchases, but it often fails because. Sorry but Windows 10 is in BETA and have a lot of bug until the release. I would like a refund, who I need to contact ?ĭevelopers can't refund because all the purchases are handled by MICROSOFT, so you have to contact the Microsoft Support here : Windows 10 Insiders version (BETA only) issues My purchases are not synchronized with Win10 preview (mobile or desktop), HELP ! If you have any trouble, have a look to the previous questions. Yes, you only have to use the same email account as your previous smartphone. I have a new phone, is my Purchase is synchronised ? No you can't, InApp purchases can't be shared between two different apps. Contact Microsoft at to be refund.Ĭan I use Tubecast and Tubecast Pro with only one unlock? Just keep in mind that the purchases are handled by MICROSOFT servers, not by developers. If the tip doesn't help, you have to contact the Microsoft Support here. If it doesn't works, try to restart your phone and reinstall Tubecast. You have to use the "Buy" button on the Windows Phone Store (if you use the "Try" button it will fails), it says "you already bought it" then install it and Tubecast become unlocked again. If this tip doesn't help, you have to contact the Microsoft Support here : I already purchased Tubecast PRO Premium but when I reinstall it, it's not UNLOCKED anymore Synchronizations are handled by MICROSOFT servers. Try to restart your phone and/or reinstall Tubecast. Purchases & account synchronizations I already purchased Tubecast Premium but when I reinstall it, it's not UNLOCKED anymore You have to download the last version (4.5 on phone and 2.5 on desktop)īecause YouTube changed some things and we updated the app ).īe patient if you can't download it yet, Microsoft is validating it, it could take few days Why the "preload feature doesn't work anymore ? ![]() When the number of requests is reached to the max, YouTube just drops the access You are a lot of users using Tubecast and YouTube access is limited by YouTube, Why the "Error network" appears sometimes ? BUT the Store has an issueĪnd a lot of people can't grab this new version, Microsoft is "working on it" so you just have to waitįew days and it will be solved (crossed fingers!). "Forbidden access" error has been solved on version 5.1.1.0 and 5.2.0.0. ![]() Tubecast ~ F.A.Q Tubecast - Windows - F.A.Q Read carefully the F.A.Q before contacting us, we don't answer if the answer is here Questions of the moment Why do I have the error "Forbidden Access" on some videos and why can't I download the version 5.2.0.0? ![]()
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